Expanding E-Commerce Sector in India Creating Demand for Retail Logistics Services

The expansion of the e-commerce sector in India, owing to the rising urbanization rate, surging disposable income, and changing consumption patterns of customers, is creating a huge requirement for retail logistics solutions. Besides, the vast customer base of India, escalating internet penetration, and large-scale adoption of smartphones are also strengthening the e-commerce industry. Moreover, the increasing demand from customers for prompt delivery of essential goods at their doorsteps is leading to the launch of efficient logistics services.

India Retail Logistics Market Research Report

Apart from this, the rising adoption of digital freight brokerage in logistics services will boost the Indian retail logistics market growth during 2020–2030. Digital freight brokerage services allow on-demand delivery of goods and ensure the real-time tracking of the transported goods, which offers higher security and reduces the risk of loss in transit. Logistics firms opt for these services during periods of high demand, but not on a contractual basis. This allows companies to optimize their logistics operations, thereby making such services a cost-effective alternative.

At present, retail logistics services are mostly available in the tier-1 cities of India, including Delhi, Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore. This is due to the presence of a large customer base in these cities and the high purchasing power of the customers here. According to the 2011 census, the population of the National Capital Territory (NCT) of Delhi, Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore was 16.7 million, 18.4 million, 14.1 million, 7.7 million, 8.6 million, and 8.5 million, respectively.

Companies involved in the development of advanced logistics solutions for retail freight include First Flight Couriers Ltd., Gati Ltd., Blue Dart Express Ltd., FedEx Corp., Transport Corporation of India Ltd., DHL International GmbH, and All Cargo Logistics Ltd. These players in the Indian retail logistics market offer online and offline services. Of the two, online services will be adopted at the higher rate in the coming years. This will be due to the flourishing e-commerce industry, increasing internet penetration, and escalating use of smartphones in the country.

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Thus, the bolstering e-commerce industry and burgeoning demand for digital freight brokerage services will lead to the adoption of retail logistics solutions in India.

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Business impacts of COVID-19 on India Retail Logistics Market. Strategies of major industry competitors

The biggest factor fuelling the growing demand for retail logistics in India is the flourishing e-commerce sector in the country. Since the last few years, there has been a huge rise in the e-commerce sector in India, mainly on account of the soaring urbanization, rising disposable income of people, and changing consumption habits of consumers. The consumers are increasingly preferring the doorstep delivery of essential goods in the country, which is boosting the development of logistics services. The Indian online retail market is currently valued at $20.0 billion and this number is expected to shoot-up in future.

Due to the above-mentioned factor, the Indian retail logistics market is predicted to demonstrate huge growth during the forecast period (2020–2030). In India, the retail logistics solutions are provided through online and offline methods. Of these, the offline retail logistics solutions are expected to register faster growth in adoption during the forecast period. This is mainly ascribed to the thriving e-commerce industry, rising internet penetration, and mushrooming number of smartphone users in the country. Moreover, the increasing popularity of online retailing will further boost the adoption of online retail logistics solutions in the country.

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One of the biggest trends presently being witnessed in the Indian retail logistics market is the rising incorporation of digital freight brokerage for logistics services. Due to the adoption of digital freight brokerage services, the on-demand delivery of goods is now possible in several regions. In addition to this, these digital freight brokerage services enable the real-time tracking and monitoring of transported goods, thereby enhancing the security in transportation and reducing the risk of loss of products in transit.

In India, the retail logistics solutions and services are widely used in tier-1, tier-2, and tier-3 cities. Amongst these, the tier-1 cities of the country such as Delhi, Mumbai, Bangalore, Kolkata, Chennai, and Hyderabad are observing escalating demand for retail logistics solutions and services. The main factors responsible for the growth of these services in the tier-1 cities are the presence of a huge consumer base and the rising purchasing power of the people residing in these cities as compared to the people living in the tier-2 and tier-3 cities.

Hence, it can be undoubtedly said that owing to the thriving e-commerce sector in the country, the demand for retail logistics services will boom in India over the next few years.

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