Expanding E-Commerce Sector in India Creating Demand for Retail Logistics Services

The expansion of the e-commerce sector in India, owing to the rising urbanization rate, surging disposable income, and changing consumption patterns of customers, is creating a huge requirement for retail logistics solutions. Besides, the vast customer base of India, escalating internet penetration, and large-scale adoption of smartphones are also strengthening the e-commerce industry. Moreover, the increasing demand from customers for prompt delivery of essential goods at their doorsteps is leading to the launch of efficient logistics services.

India Retail Logistics Market Research Report

Apart from this, the rising adoption of digital freight brokerage in logistics services will boost the Indian retail logistics market growth during 2020–2030. Digital freight brokerage services allow on-demand delivery of goods and ensure the real-time tracking of the transported goods, which offers higher security and reduces the risk of loss in transit. Logistics firms opt for these services during periods of high demand, but not on a contractual basis. This allows companies to optimize their logistics operations, thereby making such services a cost-effective alternative.

At present, retail logistics services are mostly available in the tier-1 cities of India, including Delhi, Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore. This is due to the presence of a large customer base in these cities and the high purchasing power of the customers here. According to the 2011 census, the population of the National Capital Territory (NCT) of Delhi, Mumbai, Kolkata, Hyderabad, Chennai, and Bangalore was 16.7 million, 18.4 million, 14.1 million, 7.7 million, 8.6 million, and 8.5 million, respectively.

Companies involved in the development of advanced logistics solutions for retail freight include First Flight Couriers Ltd., Gati Ltd., Blue Dart Express Ltd., FedEx Corp., Transport Corporation of India Ltd., DHL International GmbH, and All Cargo Logistics Ltd. These players in the Indian retail logistics market offer online and offline services. Of the two, online services will be adopted at the higher rate in the coming years. This will be due to the flourishing e-commerce industry, increasing internet penetration, and escalating use of smartphones in the country.

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Thus, the bolstering e-commerce industry and burgeoning demand for digital freight brokerage services will lead to the adoption of retail logistics solutions in India.